Category Archives: EXIN Exam

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QUESTION 771
What must always be done before an activity is automated?

A. Check that the activity has already been optimized
B. Check that suitable new technology has been purchased
C. Ensure that DevOps has been successfully implemented
D. Ensure the solution removes the need for human intervention

Answer: A

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2014 Latest EXIN ISO20KF Exam Dump Free Download!

QUESTION 1
Which of the following is Problem Management primarily concerned with?

A.    Looking at Security Plans
B.    Looking at the cause of Incidents
C.    Looking at the Change Plan
D.    Looking at the Release Strategy

Answer: B

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QUESTION 1
Which process includes the responsibility of recovering the service as quickly as possible?

A.    Availability Management
B.    IT Service Continuity Management
C.    Incident management
D.    Problem Management

Answer: C

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2014 Latest EXIN ITIL-F Exam Dump Free Download!

QUESTION 1
Which types of communication would the functions within service operation use?
1. Communication between data centre shifts
2. Communication related to changes
3. Performance reporting
4. Routine operational communication

A.    1 only
B.    2 and 3 only
C.    1, 2 and 4 only
D.    All of the above

Answer: D

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QUESTION 1
What do customer perceptions and business outcomes help to define?

A.    The value of a service
B.    Governance
C.    Total cost of ownership (TCO)
D.    Key performance indicators (KPIs)

Answer: A

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2014 Latest EXIN ISFS Exam Dump Free Download!

QUESTION 1
What is a risk analysis used for?

A.    A risk analysis is used to express the value of information for an organization in monetary terms.
B.    A risk analysis is used to clarify to management their responsibilities.
C.    A risk analysis is used in conjunction with security measures to reduce risks to an acceptable level.
D.    A risk analysis is used to ensure that security measures are deployed in a cost-effective and timely fashion.

Answer: D

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